Privacy Policy

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At Pinball Pal, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

What personally identifiable information does Pinball Pal request?
We collect personally identifiable information that you voluntarily provide to us when you register on the site, place an order or send us a letter or e-mail. This personally identifiable information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information.

You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information to process your orders or to send you offers or information that you request.

What about web site “cookies”?
In order to use our web site, your computer must accept the use of cookies, which are small data files that are stored on your computer’s hard drive. Cookies do not contain personally-identifying information and do not give us control over your computer.  The information that we store in cookies is used to track your activity at our web site and to access your individualized settings (such as your online shopping cart) to make your visit more convenient and to make it unnecessary for you to re-enter this information when you make return visits to our site.

How does Pinball Pal use personally identifiable information about me?
The personally identifiable information that you voluntarily provide to us will be used to process your orders, and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order. We do not send unsolicited email messages, nor do we share your personally identifiable information with any others for marketing purposes.

With whom might Pinball Pal share personally identifiable information about me?
We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time the information is collected.  We contract with third parties to provide specific products or services to you. For example, we use a credit card company to process credit card applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card, and we use outside service providers to operate our web site and to send e-mails to customers and prospective customers. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.

We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our businesses.

This Privacy Statement was posted on April 10, 2003. We reserve the right to change our data practices from time to time. The current Privacy Statement will always be posted online at http://www.pinballpal.com/privacy/

How is my personally identifiable information protected?
We have implemented numerous safeguards to reasonably and adequately protect personally-identifiable information.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

When personally-identifiable information is collected through our web site, the transmission is encrypted using industry-standard Secure Socket Layer (“SSL”) technology and sensitive information such as credit card numbers or account information is encrypted for further protection. Our web site is a “Secure Site” recognized by VeriSign, a leading computer network security company.

If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately in one of ways provided below.

How may I contact Pinball Pal?
If you have any questions about our handling of personally-identifiable information, please contact us at sales@pinballpal.com. Alternatively, you may write to us at Pinball Pal, 366 Washington Street, Newburgh, NY 12550.